Terms of service

Terms of Service

Last Updated: August 3, 2026

Welcome to Infinote. These Terms of Service ("Terms") govern your use of the Infinote website, mobile application, and products. By accessing our website, purchasing our products, or using the Infinote app, you agree to these Terms.

If you do not agree with these Terms, please do not use our services.

1. About Us

This website and the Infinote mobile application are operated by THOUGHTPILOTS INDIA PVT LTD ("Infinote", "we", "our", or "us").

2. Eligibility

You must be at least 18 years old, or have the permission of a parent or legal guardian, to use our services.

You are responsible for ensuring that your use of our website, products, and app complies with applicable laws.

3. Products & Services

Infinote offers:

  • Reusable notebooks and stationery products

  • Mobile applications

  • Document scanning

  • OCR (text recognition)

  • Note organization

  • Meeting extraction

  • AI-assisted productivity features

  • Related digital services

We may modify, improve, or discontinue features at any time.

4. Your Account

You are responsible for:

  • Keeping your account credentials secure.

  • Maintaining accurate account information.

  • All activity performed using your account.

Please notify us immediately if you believe your account has been compromised.

5. Your Content

Everything you create, upload, scan, or store using Infinote remains your property.

This includes:

  • Notes

  • Documents

  • Images

  • Scans

  • Handwritten pages

  • Attachments

  • Other personal content

You are responsible for ensuring you have the legal right to upload and use your content.

6. AI & OCR Features

Infinote may use OCR and AI technologies to help organize your information.

These features are designed to assist you but:

  • OCR may not recognize every word correctly.

  • AI-generated summaries, titles, agendas, reminders, or suggestions may contain inaccuracies.

  • You should review important information before relying on it.

Infinote does not guarantee the accuracy of AI-generated output.

7. Acceptable Use

You agree not to:

  • Violate any applicable laws.

  • Upload unlawful or harmful content.

  • Attempt unauthorized access to our systems.

  • Distribute malware or malicious code.

  • Interfere with the operation of our services.

  • Use Infinote to infringe the intellectual property or privacy rights of others.

We may suspend or terminate accounts that violate these Terms.

8. Intellectual Property

The Infinote name, logo, website, application, software, graphics, and other content are owned by THOUGHTPILOTS INDIA PVT LTD or its licensors and are protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership of our intellectual property to you.

9. Orders & Payments

Product prices are displayed on our website and may change without notice.

We reserve the right to:

  • Refuse or cancel orders

  • Correct pricing errors

  • Limit quantities

  • Discontinue products

Refunds and returns are governed by our Refund Policy.

10. Third-Party Services

Our services may integrate with third-party providers or link to external websites.

We are not responsible for the content, availability, or practices of third-party services.

Your use of those services is governed by their respective terms and policies.

11. Availability

While we strive to keep Infinote available at all times, we cannot guarantee uninterrupted access.

We may perform maintenance, updates, or emergency changes without prior notice.

12. Warranty Disclaimer

Except where required by law, Infinote products and services are provided "as is" and "as available."

We do not guarantee that:

  • Services will always be uninterrupted.

  • OCR or AI results will always be accurate.

  • Every feature will always be available.

  • The website or app will always be error-free.

13. Limitation of Liability

To the maximum extent permitted by law, THOUGHTPILOTS INDIA PVT LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.

Our total liability shall not exceed the amount you paid for the applicable product or service giving rise to the claim.

14. Privacy

Your use of Infinote is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

15. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be published on this page with a revised "Last Updated" date.

Your continued use of Infinote after changes become effective constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

17. Contact Us

If you have any questions regarding these Terms, please contact us:

THOUGHTPILOTS INDIA PVT LTD

Email: hello@getinfinote.com

We aim to respond to all enquiries as promptly as possible.